We hope this letter finds you and your family in good health. As you know, our practice has remained open to treat emergencies as well as having phone consultations.
We have been advised that we will be allowed to re-open our practice shortly. Once that occurs we will notify you again. We are looking to see you all again in our office as we and our staff miss you terribly.
While our lives have changed, one thing has not: Our continued commitment to your health and well-being. An infection-free environment has always been a top priority for our practice. Now more than ever, this remains a top priority for all our patients and staff.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). We follow the advice of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to ensure that our infection control procedures are current and adhere to each agencies’ recommendations.
In addition to these practices, you will see other precautions implemented at the time of your next appointment. For example:
- Our office will communicate with you before your appointment to ask some pre-visit screening questions. You’ll be asked those same questions again when you arrive at our office.
- We have hand sanitizer that we will ask you to use when you enter the office. You will also find this in the reception area and other places in the office for you to use as needed.
- You may see that the waiting room will no longer offer magazines, children’s toys, and complimentary tea and coffee. These items are too difficult to clean and disinfect.
- Appointments will be managed to allow for social distancing between patients. This will also provide sufficient time to thoroughly disinfect the room and chair before your arrival.
- We will do our best to allow greater time between patients to reduce waiting times for you. We will also reduce the number of patients in the reception area at any one time and only patients will be allowed to enter. Caregivers and chaperones will be asked to wait outside the office or in their cars.
- There will be some extra professional-grade air purifiers spread throughout the office as in our treatment rooms to help keep you safe.
We look forward to seeing you soon. We remain available to you to answer any questions you may have about the steps we take to keep all of our patients safe while at our practice.
We value your trust and loyalty and look forward to welcoming back our patients, and friends.